FAQs

We have you covered with our full refund policy - book now and make big savings.

We have a full refund policy to cover any travel disruptions.

Can I have a day off skiing or snowboarding during my stay.

Yes you may - and at no cost.

Our 6 DAYS FOR THE PRICE OF 5 offer allows you the flexibility to take a rest day, giving you the opportunity to explore all the other attractions Queenstown has to offer.

Can I swap my skis for a snowboard and vice versa.

Yes.

Can I get fitted out the day before we start skiing.

Yes, your charge is from your first day on-snow.

Do you have any special rates for large groups.

The rates displayed on this website are our very best deals - but feel free to make contact with us.

Can I get lift passes with you.

Yes, we have a full range of lift pass products available in-store.   We make it easy.

Can you deliver and pick-up my equipment.

Yes, we have a complimentary hotel delivery and pick-up service.

What sort of equipment do you have.

All the latest from the leading manufacturers.   All equipment is tuned in our fully equipped, on-site workshop.   For more details contact info@snowbiz.co.nz